Cancellation Policy

CHANGES TO YOUR BOOKING

Changes to your booking may be allowed, subject to availability and approval, and must be requested in writing at info@blackswan.com.gr at least 72 hours in advance.

CANCELLATION POLICY

Any cancellation made within 7 days before the cruise results in a charge of the deposit of the total fare. Cancellation within 48 hours of the scheduled departure time results in a charge of 100% of the total fare. 
Clients who fail to arrive at the designated departure location on time will forfeit their reservation and payments without a refund.
Cancellation requests must be sent in writing at info@blackswan.com.gr. 
Blackswan Exclusive Yachting reserves the right to cancel or modify the scheduled cruise in case of bad weather conditions, mechanical issues or any other reason deemed necessary for the safety of all passengers. In such case, an alternative route or date will be offered, providing this is possible and there is availability. In the event that neither an alternative route nor an alternative date is feasible, either from the company, or from the client, a full refund of the deposit/total fare will be issued within 7-10 business days to the original payment method.
In any case, it must be noted that the Company cannot take responsibility for cancellations or interruptions beyond our control, such as extreme weather conditions, mechanical issues etc and that weather cancellations are determined at our sole discretion for the safety of all passengers and crew.
In the event of cancellation, Blackswan Exclusive Yachting is exempt from bank charges.